How Can we Help?

We welcome visitors who meet the following guidelines:

• Must pass the visitor COVID-19 self-screening, including history of COVID-19 infection in previous 10 days, COVID-19 symptoms, and exposed to COVID in the previous 10 days before entering the care facility.

Please check with unit nurse manager or nurse manager designee for unit-specific visiting hours.

Visitors who are COVID-19-positive or suspected COVID-19-positive:

• Visitors with COVID-19 symptoms or other risk factors are not allowed.
• Visitors who have tested positive for COVID-19 may visit only if they have been fever-free for 24 hours without the use of fever-reducing medications, have improved symptoms, and at least 10 days have passed since first symptom(s) or first positive test date if asymptomatic.
• Phone calls and video chats are another way to connect with your loved ones.

COVID-19 Positive Patients Visitation Guidelines: English | Spanish

How to Put On and Take Off Personal Protective Equipment: English | Spanish

There are no restrictions on the number of visitors. The visitor must pass the entrance screen meet the criteria below.

• Pass COVID-19 screening criteria.
• Wear hospital-provided personal protective equipment (PPE) and face mask at all times.
• Stay in patient’s room at all times – no visitors allowed in waiting room or other areas.
• Limit personal items to 1 bag and cellphone.
• No food or drinks allowed in the patient’s room.
• Follow all hospital staff instructions.

There are risks associated with visiting a COVID-positive patient, especially for unvaccinated or immunosuppressed individuals, despite taking all reasonable precautions.

If the patient’s attending physician determined that it is unsafe for a patient to have visitors, we will continue to provide and support the use of virtual tools for visitation and daily patient updates for families.

Labor & Delivery

COVID-19 Negative Patient

• Visitors allowed, including minors younger than 16, and/or a doula may be allowed.
• No restrictions on visiting hours.

COVID-19 Positive Patient

• There are no restrictions on the number of visitors. A doula is allowed. The doula must know about the patient’s COVID-19 status. All visitors must pass the entrance screen meet the criteria below.
  • Pass COVID-19 screening criteria.
  • Use AIRBORNE PLUS precautions when in the patient’s room, including wearing a mask and PPE.
  • Stay in patient’s room at all times – no visitors allowed in waiting room or other areas.
  • Limit personal items to 1 bag and cellphone.
  • No food or drinks allowed in the patient’s room.
  • Follow all hospital staff instructions.

After Delivery (Postpartum)

COVID-19 Negative Patient

• Visitors allowed, including minors younger than 16, within normal visitation hours.
• No restrictions on visiting hours.

COVID-19 Positive Patient

• There are no restrictions on the number of visitors. All visitors must pass the entrance screen meet the criteria below.
  • Pass COVID-19 screening criteria.
  • Use AIRBORNE PLUS precautions when in the patient’s room, including wearing a mask and PPE.
  • Stay in patient’s room at all times – no visitors allowed in waiting room or other areas.
  • Limit personal items to 1 bag and cellphone.
  • No food or drinks allowed in the patient’s room.
  • Follow all hospital staff instructions.

Neonatal Intensive Care Unit (NICU)

COVID-19 Negative Patient(s)/Guardian(s)

• Visitors allowed, including sibling visitors of all ages, within normal visitation hours. Visitation for siblings may be limited or not allowed when increases in respiratory viruses (e.g., RSV, Influenza, COVID-19) are circulating in the community.
• Check with nurse manager or nurse manager designee about visiting hours.

COVID-19 Positive Parent(s)/Guardian(s)

• 2 parent(s)/guardian(s) are allowed if:
  • At least 10 days have passed since your first symptom(s) or date of initial positive test if asymptomatic AND at least 24 hours have passed since your last fever without fever-reducing medications AND symptoms have improved.
  • If parent(s)/guardian(s) are not able to visit, they may designate 1 visitor.
  • Exceptions may be considered for special circumstances.**

**Visitor exceptions may be considered for special circumstances, such as disability, impairment, or end-of-life. Call the nursing unit for information.