How Can we Help?

Preregistering from the comfort of your home will help make check-in go smoother when you arrive at the hospital. During preregistration you will verify your personal information and complete the registration questionnaire.

Preregistering can also help you know what to expect financially. Whether you have coverage or not, our pre-admissions team can tell you estimated costs early in the process. This can help you be prepared and be able to make payments before your delivery date.

Make sure you have the following information on hand when you begin the preregistration process:

• Your personal contact information
• Health insurance information, or other coverage (upload a front and back copy)
• Driver’s license or other government-issued ID (upload a front and back copy)
• Social Security number
• Employer information
• Physician information
• Emergency contact information
• Subscriber name, date of birth and employer name (if different than patient)

It takes 20 minutes (or less) to preregister.

You can preregister anytime during your pregnancy, but the sooner the better. The 4-month mark is a great-time to get this done and will allow time for Texas Health’s pre-admissions team to contact you to discuss delivery-related costs, your insurance coverage, payment options and any questions you may have.

Yes, you can get help for MyChart on TexasHealth.org/MyChart. MyChart has live support Monday - Friday, 8 a.m. - 6 p.m. You may also call 877-773-2368 Monday - Friday, 8 a.m. - 6 p.m. to complete your pre-registration over the phone.

The Texas Health pre-admissions team strives to contact moms-to-be as quickly as possible, but if you have any questions about your preregistration, you can call 877-773-2368 Monday - Friday, 8 a.m. - 6 p.m.

Billing for your delivery will depend on the services you receive while in the hospital. Hospital costs may include your delivery and recovery in addition to your baby’s. The hospital costs do not include provider costs. Provider costs may include your physician, anesthesiologist, pediatrician, and other providers. If you pay a deposit during pre-admission, it will reduce the amount you are billed for later.

Depending on your coverage and benefits, you may be responsible for some costs. This may be your deductible, coinsurance, copay or non-covered charges. We will usually ask you to pay a deposit on what you are expected to pay. If you do not have coverage or benefits and are using our Package Price, it must be paid in full before delivery.

We understand that healthcare costs can be difficult for patients and families to manage. If you need to make financial arrangements, please call 877-773-2368 and you will be put in touch with a financial concierge for assistance.